Video surveillance that answers questions instead of raising them
Every business that has ever pulled footage after an incident has learned the same lesson in the same order: the camera was pointed slightly wrong, the retention was slightly too short, and the one angle you needed was the one nobody thought to cover.
Fixed written quote after a free survey — we beat any written competitor quote
Retention is a business decision, not a technical one
How long you keep video is determined by how long it takes you to find out something happened. A retail slip-and-fall claim can arrive sixty days after the fall. An employee theft pattern surfaces during a quarterly count. A workers' comp dispute shows up whenever the attorney gets around to it.
Fourteen days of retention feels generous until the letter arrives on day nineteen. We size storage against your actual claim history and your carrier's requirements, and we would rather spec 60 or 90 days now than explain a gap later. Storage is cheap. Depositions are not.
The angles businesses always miss
Point of sale, from behind and above, capturing hands and the drawer. Receiving doors, capturing what leaves as clearly as what arrives, because inventory does not usually walk out the front. The dumpster area, which is where merchandise waits for a shift change. The parking lot rows, wide, for vehicle and plate capture. And the office door of whoever handles cash.
None of that is cynical. It is simply what fifteen years of pulling footage teaches you about where losses originate. The overwhelming majority of commercial loss is not a masked stranger at 3 a.m. It is ordinary and internal and it happens in daylight.
Integrated with the rest of the system
Video tied to access control means every badge swipe has a clip. Video tied to your point-of-sale means every no-sale, void and refund has a clip. Video tied to the alarm means a burglary signal arrives at our central station with the picture attached, which changes how police prioritize the call — a verified alarm is not the same dispatch priority as an unverified one, and in some jurisdictions it is the difference between a response and a fine.
We manage this across all four Texas metros from one account. One login covering Houston and Dallas and Austin and home, with role-based access so a store manager sees their store and not the whole company.
What is included
- 30–90 day retentionSized against your claim history and your insurance carrier's requirement.
- POS transaction overlayVoids, no-sales and refunds searchable against the exact video moment.
- Access control integrationEvery badge event linked to the clip of that door.
- Alarm verificationVideo attached to alarm signals for priority law-enforcement response.
- Role-based multi-site accessManagers see their location; you see all of them.
- Health monitoringWe are alerted when a camera goes offline — usually before you notice.
Questions people actually ask
- How long should we keep footage? +
- For most retail and hospitality, 60 days. For light industrial and office, 30 is usually sufficient. If you have had a liability claim in the last three years, we will recommend 90.
- Can we integrate with the cameras we already have? +
- Often. Most ONVIF-compliant IP cameras can be adopted into a new recorder. Analog and proprietary systems usually cannot, and we will say so rather than sell you a bridge that half works.
- Who can access the footage? +
- Exactly who you designate, with per-user permissions and an access log. We do not view your video without a documented request from an authorized contact on the account.
Commercial Video Surveillance across Texas
We install and service this in all four metros, and in every community within fifty miles of downtown San Antonio. Service calls carry no trip charge regardless of how far out the address is.
Free survey · No obligation
Bring us a written quote. We will beat it.
Any competitor, comparable scope, in writing. A licensed technician walks your property, maps the real entry points and gives you a fixed number — whether or not you hire us.
TX DPS PSB Lic. #B16898 · Serving San Antonio, Austin, Houston & Dallas since 2010