Locally owned since 2010 · TX DPS PSB Lic. #B16898
Protect the people who make it home.
Security should be more than a box of equipment shipped to your door. A licensed local technician walks your property, identifies the places that actually need protection, and designs a system around your home and your family — backed by free service calls, a San Antonio phone number, and five-star service for as long as you’re with us.
Your home is different. Your security system should be too.
Why this is not the same pitch
Everybody sells the same hardware. Almost nobody answers the phone in year four.
Monitoring here runs on a sixty-month agreement, which is the industry norm and which we would rather tell you on a web page than at your kitchen table. What that means in practice is that you are choosing a company for five years, and five years is long enough that the sales conversation stops mattering and the service does.
So here is the part we actually compete on. Service calls are free — no trip charge, no diagnostic fee, no matter how far out you are, for the life of the account. A sensor fails at four in the morning and starts falsing, we come fix it, and the visit costs nothing. Over sixty months that is the difference between a system somebody maintains and a system nobody wants to call about.
The phone is answered in San Antonio, by somebody who can open your account and see what your system did last Tuesday — not a queue, not a chatbot, not a Tier 1 representative reading a decision tree in another state. The technician who comes out is one of ours, a W-2 employee, and our field technicians average 7 years with the company in an industry that rebuilds its crews every summer. In year four, that is frequently the same person who installed the system in year one.
Five-star service is not a slogan here, it is the entire business model. We are not the cheapest and we will never outspend a national brand on advertising. What is left is doing the work well enough that people tell their neighbors — and a company that has to earn its reputation one service call at a time behaves differently from one that does not.
The one thing we will ask you to do is get a competing quote. Bring it to us in writing and we will beat it on comparable scope — and, more usefully, read their agreement with you and show you what it actually commits you to. We do that part whether or not you switch.
What you get, on every plan
- TX DPS PSB Lic. #B16898Licensed & insured
- ~15 secAverage signal response
- Five-star serviceOur #1 priority, every call
- Free serviceNo trip charge, ever
Not sure what you need yet?
That is the normal condition, and it is exactly what the free survey is for. Twenty minutes on your property, a fixed written number at the end, and no obligation of any kind.
Start my free quote(210) 468-1788Equipment we install, service & monitor
We are not tied to one manufacturer, which means we can tell you the truth about all of them.
- Alarm.com
- Honeywell
- Qolsys IQ
- 2GIG
- DSC
- GE / Interlogix
- Ring
- DMP
Already have one of these on the wall? Most can be reactivated in about ninety minutes — and if the panel is sound, the takeover itself is usually free.
What we do
Everything that makes a building harder to get into, and easier to leave.
Eleven services, one company, one phone number. We design the system, install it ourselves with our own W-2 technicians, monitor it from a UL-listed central station, and come fix it for free when something goes wrong.
Home Security
Sensors, cameras and automation built around how your family comes and goes — not around a sales quota.
Smart Home & Devices
Keypads, locks, garage doors and thermostats wired into the same system as the alarm — one app, one login, one company to call.
Smart Home Automation
Locks, lights and thermostats that respond to the alarm, not to a hobby.
Learn moreTouchscreen Keypads
The panel your family actually touches — placed and programmed right.
Learn moreDoor Lock Control
Codes instead of hide-a-keys. Locks that answer to the alarm.
Learn moreGarage Door Openers
The biggest door in the house, finally reporting to the alarm.
Learn moreSmart Thermostats
Comfort that follows the alarm — and a CPS bill that notices.
Learn moreBusiness Security
Access control, commercial video and life-safety systems for shops, warehouses, clinics and job sites across Texas.
Business Security Systems
Intrusion, fire and openings-and-closings reporting for Texas businesses.
Learn moreAccess Control
Credentials you can revoke at 4:47 on a Friday from a phone.
Learn moreCommercial Video Surveillance
Multi-site camera systems with retention that satisfies your carrier.
Learn moreMonitoring & Service
UL-listed central station response, panel takeovers, environmental sensors, and a technician who answers the phone.
24/7 Alarm Monitoring
UL-listed central station, redundant, with a real dispatcher on the line.
Learn moreTakeover & Reactivation
That dead panel in your hallway is probably worth saving.
Learn moreSmoke, CO & Water
The claims that actually happen: fire, carbon monoxide, and burst pipe.
Learn moreService & Maintenance
Free service calls. No trip charge. The same tech who installed it.
Learn moreWhy local wins
The security industry has a turnover problem. You pay for it.
Every summer, temporary crews arrive in Texas neighborhoods, work them hard for a season, sign as many sixty-month agreements as they can, and leave. The customer is left with leased equipment, an account that gets sold to a third party, and a support number that routes to a queue in another state.
We have taken over hundreds of those systems. The hardware is usually fine. What failed was the company.
Our field technicians average 7 years here. The person servicing your system in year four is frequently the person who installed it in year one, and they will remember your dog. That is not a marketing claim, it is an operational choice, and it costs us more than the alternative.
The person who quotes you has stood in your house
National sales happens over a phone from another state, working from a floor-plan assumption and a package tier. Our quote follows a technician walking your property and finding the gate nobody locks and the window the fence hides. You cannot design a perimeter you have never seen.
Our technicians stay
The alarm industry runs on seasonal crews and turnover that would embarrass a restaurant. Our field techs average seven years with us. That means the person servicing your system in year four may well be the person who installed it in year one, and they will remember your dog.
A phone number that reaches a person in San Antonio
Not a queue. Not a chat bot. Not a Tier 1 representative reading a decision tree. A local office where someone can open your account, see what your system did last Tuesday, and dispatch a truck.
Free service calls, permanently
No trip charge, no diagnostic fee, no matter how far out you are — Hondo, Devine, Bandera, all of it. Charging a customer at the moment your product fails is a strange way to build loyalty, and we decline to do it. Over a five-year agreement that is the difference between a system somebody maintains and a system nobody wants to call about.
Five-star service is the whole business model
We are not competing on being the cheapest or the biggest, and we cannot compete on national advertising. What is left is doing the job well enough that people say so — which is why the phone gets answered, why the truck comes out for free, and why the technician who installed your system is often the one who services it.
We will tell you not to buy things
One takeover job in five, we recommend replacement. The other four, we tell you the panel you have is fine and reactivate it. A company compensated on hardware cannot afford to say that. We can, because we are paid to keep you monitored, not to move boxes.
The comparison
Same term. Very different five years.
Same house, same coverage, sixty months — and the same agreement length the national brands ask for, which we state in the first row rather than bury. The rows underneath it are where the five years actually diverge: who installs it, who answers when you call, and what it costs you every time something needs fixing.
| SAPSThat's us | Typical national brand | DIY self-monitored | |
|---|---|---|---|
| Monthly monitoring | We beat any written quote | $45 – $60 | $10 – $32 |
| Contract required | 60 months | 36 – 60 months | None |
| Service calls | Free, no trip charge, any distance | $99 – $199 each | Your weekends |
| You own the equipment | Yes | No | Yes |
| Professional design & install | Yes | Yes | No |
| Installed by the company you hired | Yes | No | Not applicable |
| Local technicians | Yes | No | No |
| Local phone number | Yes | No | No |
| Who answers in year four | San Antonio office | National call center | Nobody |
The rate-beat guarantee
Bring us a written quote from anybody. We will beat it, in writing.
Any licensed provider, comparable scope. We will also read their agreement with you and show you where the money goes — the auto-renewal clause, the price escalation provision, the assignment clause that lets them sell your account. That part is free whether or not you switch.
What actually happens
Four steps. Nobody sits at your kitchen table until you ask them to.
- 01
The walk
A licensed technician walks your property the way a burglar would. Twenty minutes. Free. This is where the system gets designed, and it is the step the national brands physically cannot perform.
- 02
The number
A fixed written quote. Every line itemised, nothing bundled into a monthly payment to hide it. If you have a competing quote, we beat it here and show you why theirs is higher.
- 03
The install
Usually inside 48 hours. Our own W-2 technicians, not a subcontractor. Every zone walk-tested against the central station before anyone leaves, and the app set up on your phone while we are standing there.
- 04
The part that lasts
Free service calls forever, no trip charge, no diagnostic fee. An annual system test. And a local phone number answered by somebody who can name your street.
- ~15s
- Signal to operator
- 48hr
- Typical install window
- $0
- Service call cost
- 7 yrs
- Average tech tenure
Average central station response time
Survey to system armed
No trip charge, no diagnostic fee
Against an industry that churns seasonally
Where we work
Four Texas metros, and every town inside the 50-mile ring.
San Antonio is home. Austin, Houston and Dallas run on the same central station, the same technicians and the same terms. And every community within fifty miles of downtown gets a service call with no trip charge — Hondo, Devine, Bandera, all of it.
San Antonio
Bexar County
Same-day and next-day installation across Bexar County, with our largest crew concentration inside Loop 1604.
San Antonio security systemsAustin
Travis County
Austin installations are scheduled within one week, and service calls within 48 hours, dispatched from our I-35 corridor route.
Austin security systemsHouston
Harris County
Houston installations are scheduled within one week; commercial and multi-site work is quoted after an on-site walkthrough.
Houston security systemsDallas
Dallas County
Dallas installations are scheduled within one week, with priority routing for takeovers of abandoned or sold-off accounts.
Dallas security systemsInside 50 miles of downtown San Antonio
All service areas →- Olmos Park
- Alamo Heights
- Terrell Hills
- Castle Hills
- Windcrest
- Leon Valley
- Kirby
- Live Oak
- Shavano Park
- Hollywood Park
- Converse
- Elmendorf
- Universal City
- The Dominion
- Helotes
- Anaqua Springs
- Selma
- Schertz
- Timberwood Park
- Garden Ridge
- Cibolo
- Fair Oaks Ranch
- La Vernia
- Lytle
- Castroville
- Bulverde
- Floresville
- Boerne
- New Braunfels
- Pleasanton
- Devine
- Seguin
- Canyon Lake
- Hondo
- Bandera
They talked me out of replacing a panel two other companies said was dead. Reprogrammed it in an hour, and the bill was less than the trip charge one of the others wanted.
We run three locations. One invoice, one app, and when a sensor failed in Seguin somebody was there the next morning without a service charge conversation.
The tech spent twenty minutes walking the property before he quoted anything. Found a back gate I had genuinely never thought about in eleven years.
Representative of feedback we receive. Names withheld at customer request, as a security company probably ought to.
Field Intelligence
What our technicians learn in Texas houses, written down.
What our technicians see in Texas houses, the contracts nobody reads, and the physics of why your camera produced a gray smear at two in the morning.
The Fine Print·8 min read
False Alarms, Permits and Fines: What San Antonio Actually Charges You
San Antonio requires an alarm permit and fines repeat false alarms. Here is how the ordinance works, what causes false trips, and how to fix each one for good.
July 29, 2026
Field Notes·7 min read
The Eight-Volt Problem: Why Your Video Doorbell Keeps Cutting Out
Your video doorbell drops the last four seconds of every clip. It is not the Wi-Fi. It is a 1980s transformer delivering half the power the device needs.
July 15, 2026
How It Works·9 min read
Why Your Security Cameras Fail at Night
You bought 4K cameras and got a gray smear. The problem is almost never resolution — it is infrared, mounting height, and where the light comes from.
July 1, 2026
Straight answers
Questions people actually ask.
If yours is not here, call us. We answer the phone.
- How much does a security system cost in San Antonio? +
- It depends on the home — a 1,400 square-foot house and a 4,200 square-foot house are not the same job, which is why we quote in writing after a free on-site survey instead of publishing a package price that fits neither. The number you get is fixed, and if any licensed competitor quotes you less in writing for comparable scope, we beat it.
- Do you require a long-term contract? +
- Yes — monitoring runs on a 60-month agreement, which is the industry standard and which we would rather tell you here than at your kitchen table. Rates are reviewed annually, as they are anywhere. What you get for the commitment is the part worth comparing: free service calls for the life of the account with no trip charge at any distance, a San Antonio phone number answered by a person who can open your account, and our own W-2 technicians rather than a rotating subcontractor.
- Will you really beat any competitor's rate? +
- Bring us a written quote from any licensed provider and we will beat it on comparable scope, in writing. We will also walk you line by line through where their number goes, which is usually the more useful part of the conversation.
- What areas do you serve? +
- San Antonio, Austin, Houston and Dallas, plus every community within fifty miles of downtown San Antonio — New Braunfels, Boerne, Schertz, Cibolo, Seguin, Castroville, Bandera, Hondo, Floresville and roughly two dozen more. Service calls carry no trip charge regardless of distance.
- Can you take over the alarm system already in my house? +
- Usually, yes. Most panels installed in the last fifteen years — Honeywell, 2GIG, GE, Qolsys, DSC — can be reprogrammed to our central station in about ninety minutes. If the equipment is sound, the takeover itself is typically free when you start monitoring with us.
Free survey · No obligation
Bring us a written quote. We will beat it.
Any competitor, comparable scope, in writing. A licensed technician walks your property, maps the real entry points and gives you a fixed number — whether or not you hire us.
TX DPS PSB Lic. #B16898 · Serving San Antonio, Austin, Houston & Dallas since 2010